Feeling overwhelmed by mental health concerns is difficult enough without the added worry of navigating your insurance. At Lenape Wellness Center, we want to clear that path for you. We understand the trust you place in your GEHA health plan as a federal employee. As a dedicated in-network partner located in a tranquil and serene setting, we aim to manage the administrative details so you can focus entirely on healing. Call us 24/7 to verify your GEHA benefits in minutes.
We are committed to total transparency, helping you move forward with confidence and peace of mind.
How GEHA Covers Mental Health Care at Lenape
Thanks to the Mental Health Parity and Addiction Equity Act (MHPAEA), providers like GEHA treat mental health with the same importance as physical health. This means your plan likely offers robust benefits for the various levels of care we provide in our unique, supportive environment. Most plans require pre-authorization for these services to confirm medical necessity, a process our team handles for you.
Residential Treatment
Residential treatment is the most intensive level of care, designed for individuals whose symptoms require a 24/7 supportive environment. Here, you will find comfortable rooms and a peaceful setting with stunning views that are healing in themselves. By removing external stressors, you gain the space for a singular focus on your well-being, supported by our caring team and enjoying nutritious meals prepared with care.
- 24/7 Medical and Clinical Support: You will have round-the-clock access to our team of medical and clinical professionals.
- A True Healing Environment: By stepping away from external pressures, you can engage fully in the therapeutic process, surrounded by natural beauty.
- Comprehensive Therapeutic Immersion: Residential care includes intensive individual therapy, multiple daily Group Therapy sessions, and specialized treatments.
Partial Hospitalization Programs (PHP)
Our Partial Hospitalization Program (PHP) serves as a critical bridge, providing a powerful, full-time treatment experience without requiring an overnight stay. It provides the structure of a full-day program enriched by our holistic and experiential activities, allowing you to practice new skills in your real-world environment each night.
Intensive Outpatient Programs (IOP)
Our Intensive Outpatient Program (IOP) provides a more flexible yet highly structured treatment option. It’s an excellent choice for those who must balance commitments to work, school, or family while receiving a high level of care, allowing you to seamlessly integrate our unique therapeutic activities into your daily life.
Outpatient Services
Ongoing outpatient care is the bedrock of long-term wellness. Continuing with regular services helps solidify the gains you’ve made and provides consistent support. We offer a wide array of specialized outpatient therapies.
- Psychotherapy: Engage in talk therapy to deepen your self-awareness and understanding.
- Family Therapy: Involve loved ones to improve communication.
- EMDR Therapy: Address specific issues with a targeted, evidence-based trauma treatment.
Simplifying GEHA Pre-Authorization
To make your experience stress-free, we handle the entire pre-authorization process required by GEHA. As an in-network partner, we have a direct line of communication that helps streamline the approval process. Our dedicated team acts as your advocate, following a straightforward workflow:
- Clinical Review Packet: We compile all necessary clinical documentation and treatment justifications required by GEHA.
- Direct Electronic Submission: We submit these documents via the secure provider portal, ensuring accuracy and speed.
- Proactive Tracking and Follow-Up: We actively monitor your case and promptly handle any additional information requests to minimize delays.
You can rest easy knowing our team of experts manages all the paperwork, freeing you to concentrate on your well-being.
Typical Approval Timelines
Approval timelines for pre-authorization vary based on clinical urgency; however, as an in-network partner, we strive to obtain prompt responses.
- Urgent Requests: Typically reviewed within 72 hours.
- Routine Requests: Usually reviewed within five business days.
We expedite every submission by initiating the process the same day you reach out, ensuring there are no unnecessary delays in beginning your treatment.
What You Will Pay With GEHA
As an in-network provider, your out-of-pocket costs with GEHA are transparent and predictable. Your financial responsibility depends on your specific plan’s details:
- Deductible: This is the amount you must pay out of pocket before your insurance coverage begins. We will verify your remaining deductible for you.
- Copay or Coinsurance: After meeting your deductible, you are typically responsible for a small, fixed copay per service or a low coinsurance percentage.
- Out-of-Pocket Maximum: Your plan includes an annual maximum. Once you reach this amount, GEHA covers 100% of eligible in-network costs for the rest of the year.
Our admissions specialists will provide a detailed, no-obligation breakdown of your estimated costs before you commit to treatment. We can also discuss our private pay options.
Why GEHA Members Choose Lenape Wellness Center
We are honored that so many GEHA members trust us with their care. They choose Lenape not just for our in-network status but also for the quality, depth, and compassion that define our community.
- A True Holistic Philosophy: We believe in treating the whole person. Our program integrates everything from yoga and nutrition to specialized sessions with our holistic healer.
- Unique Experiential Therapies: We go beyond talk therapy. You will connect with yourself and others through powerful activities, such as Equine Therapy and Animal-Assisted Therapy.
- Expert and Compassionate Staff: Our team is not only highly experienced but also genuinely invested in you as an individual. From admissions to our clinical team, you will feel cared for.
- A Serene Healing Environment: Our facility, nestled on a tranquil golf course, is a sanctuary. The stunning views and peaceful surroundings play an active role in the healing process.
Step-by-Step Admission Checklist
- Initial Contact: Please call us or submit your benefits information through our online contact form.
- Insurance Verification: Our team verifies your in-network GEHA coverage and benefits the same day you reach out.
- Clinical Assessment: We conduct a confidential clinical assessment to gain a deeper understanding of your needs.
- Prepare for Your Stay: Review our what to bring list and pack essential personal items, medications, and comfortable clothing.
- Arrival: Upon arrival, you’ll meet your dedicated care team and begin your personalized treatment journey.
Ready To Take The Next Step?
Your well-being matters, and we’re here to help you navigate every step toward recovery. Contact us today for a complimentary, confidential benefits review and to discover more about our program.