Cigna Mental Health Treatment

Feeling overwhelmed by mental health concerns is difficult enough without the added worry of navigating your insurance. At Lenape Wellness Center, we want to clear that path for you. We understand the trust you place in your Cigna health plan. As a dedicated in-network partner located in a tranquil and serene setting, we aim to manage the administrative details so you can focus entirely on healing. Call us 24/7 to verify your Cigna benefits in minutes.

We are committed to total transparency, helping you move forward with confidence and peace of mind.

How Cigna Covers Mental Health Care at Lenape

Thanks to the Mental Health Parity and Addiction Equity Act (MHPAEA), providers like Cigna treat mental health with the same importance as physical health. This means your plan likely offers robust benefits for the various levels of care we provide in our unique, supportive environment. Most plans require pre-authorization for these services to confirm medical necessity, a process our team handles for you.

Residential Treatment

Residential treatment is the most intensive level of care, designed for individuals whose symptoms require a 24/7 supportive environment. Here, you will find comfortable, luxurious rooms and a peaceful setting with stunning views that are healing in themselves. By removing external stressors, you gain the space for a singular focus on your well-being, supported by our caring team and enjoying nutritious, top-notch meals prepared by our chef.

  • 24/7 Medical and Clinical Support: You will have round-the-clock access to our team of medical and clinical professionals.
  • A True Healing Environment: By stepping away from external pressures, you can engage fully in the therapeutic process, surrounded by natural beauty.
  • Comprehensive Therapeutic Immersion: Residential care includes intensive individual therapy, multiple daily Group Therapy sessions, and specialized treatments.

Partial Hospitalization Programs (PHP)

Our Partial Hospitalization Program (PHP) is a critical bridge, offering a powerful, full-time treatment experience without requiring an overnight stay. It provides the structure of a full-day program enriched by the same holistic and experiential activities that make our center special, allowing you to practice new skills in your real-world environment each night.

Intensive Outpatient Programs (IOP)

Our Intensive Outpatient Program (IOP) offers a more flexible but still highly structured treatment option. It’s an excellent choice for those who must maintain commitments to work, school, or family while receiving a high level of care, allowing you to seamlessly integrate our unique therapeutic activities into your daily life.

  • Flexible Scheduling: IOP sessions are typically held 3-4 days a week for 3-4 hours each day.
  • Focus on Relapse Prevention: The curriculum focuses on identifying personal triggers and creating a strong relapse prevention plan.

Outpatient Services

Ongoing outpatient care is the bedrock of long-term wellness. Continuing with regular services helps solidify the gains you’ve made and provides consistent support. We offer a wide array of specialized outpatient therapies.

  • Individual Therapy: Continue your personal growth with weekly or bi-weekly one-on-one sessions.
  • Psychotherapy: Engage in talk therapy to deepen your self-awareness.
  • Family Therapy: Involve loved ones to improve communication.
  • EMDR Therapy: Address specific issues with a targeted, evidence-based trauma treatment.

Simplifying Cigna Pre-Authorization

To make your experience stress-free, we handle the entire pre-authorization process required by Cigna. As an in-network partner, we have a direct line of communication that helps streamline approvals. Our dedicated team acts as your advocate, following a straightforward workflow:

  1. Clinical Review Packet: We compile all necessary clinical documentation and treatment justifications required by Cigna.
  2. Direct Electronic Submission: We submit these documents via the secure Cigna provider portal, ensuring accuracy and speed.
  3. Proactive Tracking and Follow-Up: We actively monitor your case and handle any additional information requests promptly to avoid delays.

You can rest easy knowing our team of experts manages all the paperwork, freeing you to concentrate on your well-being.

“Speaking with someone so personable that could relate to my situation and empathize with me makes all the difference. I’m truly feeling optimistic about my future and I am excited to see what this program has in store for me.”– Izzy F.

Typical Approval Timelines

Approval timelines for pre-authorization vary based on clinical urgency, but as an in-network partner, we work to get prompt responses.

  • Urgent Requests: Typically reviewed within 72 hours.
  • Routine Requests: Usually reviewed within five business days.

We expedite every submission by initiating the process the same day you reach out, ensuring there are no unnecessary delays in beginning your treatment.

What You Will Pay With Cigna

As an in-network provider, your out-of-pocket costs with Cigna are clear and predictable. Your financial responsibility depends on your specific plan’s details:

  • Deductible: This is the out-of-pocket amount before your insurance coverage begins. We will verify your remaining deductible for you.
  • Copay or Coinsurance: After meeting your deductible, you are typically responsible for a small, fixed copay per service or a low coinsurance percentage.
  • Out-of-Pocket Maximum: Your plan includes an annual maximum. Once you reach this amount, Cigna covers 100% of eligible in-network costs for the rest of the year.
  • No Surprise Bills: A key benefit of using an in-network provider is protection from “balance billing,” giving you complete financial peace of mind.

Our admissions specialists will provide a detailed, no-obligation breakdown of your estimated costs before you commit to treatment.

Why Cigna Members Choose Lenape Wellness Center

We are honored that so many Cigna members trust in us. They choose Lenape not just for our in-network status but also for the quality, depth, and compassion that define our community.

  • A True Holistic Philosophy: We believe in treating the whole person. Our program integrates everything from yoga and nutrition to specialized sessions with our holistic healer, featuring Reiki and sound baths.
  • Unique Experiential Therapies: We go beyond talk therapy. You will connect with yourself and others through powerful activities like Equine Therapy and Animal Assisted Therapy.
  • Expert and Compassionate Staff: Our team is not only highly experienced but also full of joy and genuinely invested in you as an individual. From admissions to our clinical team, you will feel cared for.
  • A Vibrant, Supportive Community: From the moment you arrive, you’ll feel at home with family. The bond between clients is special, strengthened by shared meals, activities like hiking on our grounds, and unique traditions like our “Rock Out” ceremony.
  • A Serene Healing Environment: Our facility, nestled on a tranquil golf course, is a sanctuary. The stunning views and peaceful surroundings are an active part of the healing process.

“The staff all the way from the admissions team down to the techs and counselors were very caring, understanding, and non judgmental… The facility is beautiful and so peaceful. I really got to pause from my hectic life… Thank you Lenape for giving me my life back.”– Dan V.

Step-by-Step Admission Checklist

  1. Initial Contact: Call us or submit your benefits information via our online contact form.
  2. Insurance Verification: Our team verifies your Cigna coverage and benefits the same day you reach out.
  3. Clinical Assessment: We conduct a confidential clinical assessment to understand your needs.
  4. Prepare for Your Stay: Pack essential personal items, medications, and comfortable clothing.
  5. Arrival: Upon arrival, you’ll meet your dedicated care team and begin your personalized treatment journey.

Map and Directions

950 Golf Course Rd, Ford City, PA 16226

For GPS navigation, enter our full address above. We’re located approximately 50 miles northeast of Pittsburgh, easily accessible via major highways. Open our address in Google Maps for step-by-step directions.

Ready To Take The Next Step

Your well-being matters, and we’re here to help you navigate every step toward recovery. Call us today!

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