Who we are
Our website address is: https://lenapewellness.com.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your “Personally Identifiable Information” (PII) when you interact with our website. PII, as defined under U.S. privacy law, refers to data that can identify an individual either on its own or when combined with other information. Please review this policy carefully to understand how we manage and safeguard your information.
HIPAA Notice of Privacy Practices
We are committed to protecting your health information as outlined by the Health Insurance Portability and Accountability Act (HIPAA). This notice describes how we handle medical information and your rights concerning it.
Your Rights
- Access Your Information: You have the right to request an electronic or paper copy of your medical records. We will provide these within 30 days, possibly for a reasonable fee.
- Correct Your Information: If you find errors in your health records, you can ask for corrections. We will respond within 60 days.
- Confidential Communications: You can request that we contact you through specific methods or send mail to a different address, and we will honor reasonable requests.
- Limit Sharing: You may ask us not to use or share specific health information for treatment or payment purposes. We will comply unless it affects your care.
- Accounting of Disclosures: You can request a list of disclosures we’ve made regarding your health information over the past six years, excluding those for treatment, payment, and healthcare operations.
- Copy of This Notice: You can request a paper copy of this notice at any time.
- Choose Someone to Act for You: If you’ve authorized someone to make decisions about your health information, we will respect their authority.
- File a Complaint: If you believe your rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Your Choices
In certain situations, you have choices about how we share your health information. You may instruct us to:
- Share information with family or friends involved in your care.
- Share details for disaster relief or fundraising purposes.
Our Responsibilities
We are legally required to maintain the confidentiality and security of your protected health information. We will inform you promptly if a breach occurs and only use or share your information as permitted by law.
Information Collection and Use
We collect your information when you register on our site, subscribe to newsletters, fill out forms, call us, or engage in Live Chat. This may include your name, email address, phone number, or other details to enhance your experience on our website.
We use this information to:
- Personalize your experience and respond to your inquiries.
- Send periodic emails about our services or respond to your questions.
Information Protection
We prioritize the security of your data. Our website is regularly scanned for vulnerabilities, and we employ malware scanning and encryption methods (e.g., SSL technology) to ensure the safety of sensitive information. Only authorized personnel have access to your personal data, and all transactions are processed through a secure gateway.
Cookies
We use cookies, including Google Analytics and Dynamic Number Insertion, to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Third-Party Disclosure
We do not sell, trade, or transfer your PII to outside parties unless required by law.
Third-Party Links
We do not offer third-party products or services on our website.
Google Advertising
We comply with Google’s advertising requirements and use cookies to serve ads based on users’ previous visits to our site. You can opt-out of Google’s advertising tracking through your Google Ad Settings or by using Google Analytics’ opt-out tools.
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA, we allow users to visit our site anonymously and provide a conspicuous link to this privacy policy on our homepage or first significant page. We will notify users of any privacy policy changes and provide options for updating personal information.
Do Not Track (DNT) Signals
We respect DNT signals and do not track or plant cookies when a DNT mechanism is in place.
Children’s Online Privacy Protection Act (COPPA)
We do not knowingly market to or collect information from children under the age of 13.
Fair Information Practices
In compliance with Fair Information Practices, we will notify you within 7 business days if a data breach occurs. We support the Individual Redress Principle, ensuring you have the right to seek legal recourse if your data privacy rights are violated.
CAN-SPAM Act Compliance
We follow the CAN-SPAM Act’s guidelines by:
- Avoiding false or misleading email subjects or addresses.
- Identifying messages as advertisements when appropriate.
- Providing an unsubscribe option in all marketing emails.
- Promptly removing users from email lists upon request.
Contact Us
If you have any questions regarding this privacy policy, please contact us using the information provided on our website.
Lenape Wellness
Email: contact@lenapewellness.com
Phone: (724) 990-3428
Address: 950 Golf Course Road, Ford City, PA 16226